Privacy Policy
At Onlineledshoe.com, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases. By using our website, you consent to the data practices outlined in this policy.
1. Information We Collect
1.1 Personal Information
When you place an order or interact with our website, we collect the following personal information:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (credit card, UPI etc.)
- IP address
- Shipping and billing information
1.2 Non-Personal Information
We may also collect non-personal information, including:
- Browser type and version
- Device type (mobile, desktop, etc.)
- Referring website
- Pages you visit on our site
- Date and time of visits
- Cookies and tracking technologies (for more details, see the Cookies section below)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders: Including shipping, returns, and customer service.
- To improve our website and services: Your feedback helps us enhance user experience and optimize our product offerings.
- To send order updates: Notifications regarding your purchase, shipping, and tracking information.
- To provide customer support: If you contact us, we may use your information to respond to inquiries, resolve issues, and offer support.
- To send promotional emails (if you opt-in): From time to time, we may send you information about new products, discounts, or special offers. You can unsubscribe from marketing emails at any time by following the link provided in the email.
3. How We Protect Your Information
We implement industry-standard security measures to protect the personal information you provide to us. This includes:
- SSL Encryption: All sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology to ensure secure transmission.
- Payment Processing: Payment information is processed through secure third-party gateways (e.g., PayPal, Stripe). We do not store your credit card information on our servers.
- Data Storage: Personal data is stored securely and access is restricted to authorized personnel only.
While we take precautions to protect your information, no online transaction can be completely secure. We recommend that you use strong passwords and take additional security steps when browsing or shopping online.
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files that are stored on your device when you visit websites. They help us improve your experience by remembering your preferences, login information, and browsing behavior.
4.2 How We Use Cookies
We use cookies for the following purposes:
- To analyze website traffic: To understand user behavior and improve our site’s functionality.
- To personalize your experience: To remember your preferences and tailor content to your interests.
- For advertising: To show relevant ads and promotions, including remarketing ads on third-party sites.
4.3 Managing Cookies
Most browsers accept cookies automatically, but you can modify your browser settings to block or delete cookies. Please note that blocking cookies may impact your ability to use certain features of our website.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who help us run our website, process payments, fulfill orders, or deliver products (e.g., shipping carriers, payment processors).
- Legal Compliance: We may disclose your personal information if required by law or to comply with legal processes (e.g., to respond to a subpoena or other legal request).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before any such transfer takes place.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to access the personal information we hold about you. If any information is inaccurate or incomplete, you can request to have it corrected.
6.2 Opt-Out of Marketing Emails
If you no longer wish to receive promotional emails from us, you can unsubscribe by clicking the "unsubscribe" link included in each marketing email. Alternatively, you can contact us directly at support@onlineledshoe.com.
6.3 Delete Your Account
You can request to delete your account and all associated personal data by contacting us. Please note that certain data may be retained as required by law or for business purposes.
6.4 Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.
8. Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates. By continuing to use our website after changes are posted, you consent to the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
- Email: support@onlineledshoe.com
- Phone: +91 - 9485998906
- Address: HNo. 71, Ward Number 1, Narnaul, Teh-Narnaul, Dist-Mahendragarh, Haryana 123001